Description
Our Viceroy WRGOGH70 5 Burner gas On glass hob repair service sends an engineer to your home to diagnose and fix the fault you describe when booking. Your fixed price covers the visit, diagnosis, labour and the parts needed to repair that fault on your 70cm gas hob.
Viceroy WRGOGH70 5 Burner Gas On Glass Hob Repair
What’s Included
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An engineer visit to your home
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Diagnosis of the fault you describe when booking
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Labour and all parts needed to fix that fault
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A clear explanation before any extra work, which only goes ahead with your agreement
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A 90 day parts and labour guarantee on completed repairs
Your fixed price covers the fault you describe when booking. If the engineer finds a separate fault, they will tell you before doing anything further. If your hob cannot be repaired or no fault is found, a retained charge applies, which is shown when you book.
Common Hob Faults
Not sure how to describe the problem? These are some of the faults we can look at.
Burner won’t light. One or more burners do not light, or go out once lit.
Ignition clicking. The ignition keeps clicking, or does not spark at all.
Flame problems. Small, uneven or unusually coloured flames.
Control knobs. Knobs that are stiff, loose or do not control the flame properly.
Something else. Not listed here? Describe the problem in as much detail as you can when booking.
How the Repair Works
Book this Viceroy WRGOGH70 5 Burner gas On repair from our website.
Tell us as much as you can about the problem. The more detail you give, the more likely we are to fix it on the first visit.
If we need more information about the fault, we will contact you before arranging the visit.
Check your confirmation email straight away to make sure your address, appliance and fault details are correct.
We aim to contact you within 3 working days to confirm your appointment. Visits take place between 8am and 6pm.
Make sure the hob is switched off and cool. If it is sealed to the worktop with silicone, free the sealant before the visit, without lifting the hob or disconnecting any supply. An adult aged 18 or over needs to be at home for the whole visit.
Your engineer uses your fault details to bring the parts most likely to be needed. If a part is not on the van, they will order it and arrange a return visit. Gas work is carried out only by a Gas Safe registered engineer.
Why Fault Details Matter
Accurate fault details help your engineer prepare for the visit and bring the right parts, which increases the likelihood of a first-time fix. Let us know what happens when you use the hob, when the problem started, and any noises, error lights or other warning signs you have noticed.
Straightforward, With You in Control
We have designed our repair service to make arranging a repair as easy as possible, and we will keep you informed from booking through to your engineer’s visit.
For full details, read our appliance repair terms and general terms and conditions.