Description
Our CATA 300 UB38IMGBK microwave repair service sends an engineer to your home to diagnose and fix the fault you describe when booking. Your fixed price covers the visit, diagnosis, labour and the parts needed to repair that fault on your 60cm black microwave.
CATA 300 UB38IMGBK Microwave Repair
What’s Included
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An engineer visit to your home
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Diagnosis of the fault you describe when booking
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Labour and all parts needed to fix that fault
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A clear explanation before any extra work, which only goes ahead with your agreement
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A 90 day parts and labour guarantee on completed repairs
Your fixed price covers the fault you describe when booking. If the engineer finds a separate fault, they will tell you before doing anything further. If your microwave cannot be repaired or no fault is found, a retained charge applies, which is shown when you book.
Common Microwave Faults
Not sure how to describe the problem? These are some of the faults we can look at.
Not heating. Your microwave runs but food does not heat up.
Turntable not turning. The turntable does not turn, or turns unevenly.
Controls or display. Buttons, the display or the timer do not work as they should.
Door problems. The door does not close properly, or the microwave will not start with it closed.
Something else. Not listed here? Describe the problem in as much detail as you can when booking.
How the Repair Works
Book this CATA 300 UB38IMGBK repair from our website.
Tell us as much as you can about the problem. The more detail you give, the more likely we are to fix it on the first visit.
If we need more information about the fault, we will contact you before arranging the visit.
Check your confirmation email straight away to make sure your address, appliance and fault details are correct.
We aim to contact you within 3 working days to confirm your appointment. Visits take place between 8am and 6pm.
Make sure the microwave is switched off, cool, empty and easy to reach, and that an adult aged 18 or over will be at home for the whole visit.
Your engineer uses your fault details to bring the parts most likely to be needed. If a part is not on the van, they will order it and arrange a return visit.
Why Fault Details Matter
Accurate fault details help your engineer prepare for the visit and bring the right parts, which increases the likelihood of a first-time fix. Let us know what happens when you use the microwave, when the problem started, and any noises, error lights or other warning signs you have noticed.
Straightforward, With You in Control
We have designed our repair service to make arranging a repair as easy as possible, and we will keep you informed from booking through to your engineer’s visit.
For full details, read our appliance repair terms and general terms and conditions.