Description
Our Erbauer EBC18LI-SFRW brush cutter repair service collects your brush cutter from your door, assesses it at our workshop and tells you exactly what it needs before any repair work goes ahead. You stay in control of the cost of repairing your 18V, 23cm cordless brush cutter at every stage.
Erbauer EBC18LI-SFRW Brush Cutter Repair
What’s Included
-
Courier collection from your address and tracked return delivery
-
The option to have a box and packaging sent to you, or to pack your brush cutter in your own box
-
A full assessment of your brush cutter at our workshop
-
An itemised quote for parts and labour, sent by email, if they are required
-
Repair and testing, only once you have approved the quote
-
A 90 day parts and labour guarantee on completed repairs
Your booking price covers the assessment of your brush cutter. Any parts and labour needed for the repair are quoted separately once we know what is wrong.
Common Brush Cutter Faults
Not sure how to describe the problem? These are some of the faults we can look at.
Won’t start. Your brush cutter does not start when switched on, or stops shortly after starting.
Cutting problems. The cutting head or blade does not turn, the line will not feed, or it cuts poorly.
Loses power or cuts out. Your brush cutter loses power, cuts out during use or only runs some of the time.
Noise or vibration. Unusual noises, rattling or more vibration than usual when your brush cutter is running.
Something else. Not listed here? Describe the problem in as much detail as you can when booking.
How the Repair Works
Book this Erbauer EBC18LI-SFRW repair from our website.
Tell us as much as you can about the problem.
Select whether you need us to send you a box and packaging, or will pack your brush cutter in your own box. Before the courier arrives, remove the battery and keep it, cover the blade or cutting head and follow our packaging advice.
A courier collects your brush cutter and delivers it to our workshop. Someone aged 18 or over needs to be there to hand it over.
We assess your brush cutter, confirm the fault and identify any parts required.
If parts and labour are needed, we email you an itemised quote, aiming to send it within 5 working days of your brush cutter arriving.
We never start a repair without your approval. If you decide not to go ahead, we return your brush cutter unrepaired and a £30 inspection fee applies.
Once you approve and pay the quote, we repair and test your brush cutter, then send it back to you by courier.
Why Fault Details Matter
Detailed fault information helps us diagnose your brush cutter and work out which parts it needs. Let us know what happens when you try to use it, when the problem started, and any unusual noises, smells or warning signs you have noticed.
Straightforward, With You in Control
We have designed our repair service to make arranging a repair as easy as possible, and we will keep you informed by email from collection through to return.
For full details, read our garden power repair terms, battery and transport preparation terms and general terms and conditions.